Effective Date: 29 August 2026
Last Updated: 29 August 2026
At CodeMonk Studio (“Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal and business information of our clients, customers, website visitors, and users.
This Privacy Policy explains how we collect, use, process, store, and protect information when you visit our website https://codemonkstudio.com/, communicate with us, or use our products and services.
CodeMonk Studio provides digital, web development, software, hosting, maintenance, technical support, and digital marketing services to both domestic clients in India and international clients located outside India.
By accessing our website, communicating with us, or using our services, you acknowledge and agree to the practices described in this Privacy Policy.
1. Legal Compliance
For clients and users in India, this Privacy Policy is primarily governed by applicable Indian laws and regulations, including:
Information Technology Act, 2000
Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, where applicable
Digital Personal Data Protection Act, 2023, and applicable rules and regulations, as and when applicable
For international clients, we may also comply with applicable privacy and data protection requirements based on the client’s location, applicable laws, and the nature of the services provided.
Where required, additional privacy terms or contractual provisions may apply to specific clients, projects, or jurisdictions.
2. Information We Collect
We may collect information necessary to communicate with clients, provide our services, manage projects, process transactions, provide support, and comply with applicable legal and regulatory requirements.
2.1 Personal and Business Information
Depending on the nature of our engagement, we may collect:
Full name
Email address
Phone or mobile number
Company or organization name
Job title or designation
Business or billing address
Country and state/province
Billing and invoicing information
Project requirements
Service preferences
Information submitted through contact forms
Information contained in proposals, contracts, agreements, statements of work, or project documents
Communications exchanged with us regarding our services
2.2 Payment and Transaction Information
When you make or receive payments in connection with our services, payment and transaction information may be processed through authorized third-party payment gateways, banks, payment processors, financial institutions, or other payment service providers.
Depending on the payment method, we may receive information such as:
Transaction ID or reference number
Payment status
Payment amount
Currency
Payment date
Customer name
Customer email
Billing information
Refund or transaction-related information
We generally do not directly store complete card numbers, CVV numbers, banking passwords, or other highly sensitive payment credentials on our own systems.
Payment information may be processed directly by the relevant payment service provider according to its own terms, privacy policy, security practices, and applicable regulations.
2.3 Technical and Non-Personal Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type and version
Operating system
Device information
Pages visited
Website usage information
Referring website
Date and time of access
Cookies and similar technologies
3. How We Use Your Information
We may use collected information for legitimate business and operational purposes, including:
Responding to inquiries and requests
Preparing quotations, proposals, and agreements
Providing website design and development services
Providing WordPress, Shopify, and e-commerce development services
Providing custom software and web application development
Providing digital marketing and PPC services
Providing SEO and social media marketing services
Providing website hosting and related services
Providing website maintenance and technical support
Providing Annual Maintenance Contracts (AMC)
Processing domestic and international payments
Generating invoices and maintaining financial records
Managing client accounts and projects
Communicating regarding projects and services
Providing customer and technical support
Improving our website, services, and user experience
Preventing fraud, unauthorized transactions, misuse, and security threats
Managing refunds, disputes, and payment-related matters
Complying with tax, accounting, legal, regulatory, and governmental requirements
Sending marketing and promotional communications where permitted by applicable law and, where required, with user consent
4. Domestic and International Services
CodeMonk Studio provides services to clients located in India and other countries worldwide.
Our services may be delivered remotely through digital communication, online collaboration platforms, cloud infrastructure, hosting environments, and other technology platforms.
For international clients, we may process information necessary for:
Client onboarding
Identity or business verification where required
Preparing international invoices
Processing cross-border payments
Providing contracted services
Managing international projects
Providing customer and technical support
Meeting applicable tax, accounting, payment, regulatory, and legal requirements
International clients are responsible for providing accurate information necessary for the provision of services and processing of payments.
5. Payment Processing
CodeMonk Studio may accept payments from domestic and international clients through authorized payment gateways, payment processors, banks, financial institutions, online payment platforms, or other lawful payment methods.
The payment methods and providers available may vary depending on:
Client location
Currency
Type of service
Transaction requirements
Payment availability
Applicable laws and regulations
Payment provider policies
Payment service providers may independently collect and process payment information in accordance with their own privacy policies, terms and conditions, security practices, and applicable regulations.
We may receive limited transaction information necessary for:
Payment verification
Transaction reconciliation
Invoice generation
Accounting and taxation
Customer support
Refund processing
Dispute resolution
Fraud prevention
Legal and regulatory compliance
We do not control the privacy practices or security policies of third-party payment providers.
6. Data Security
We take reasonable technical and organizational measures to protect personal and business information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.
Depending on the nature of the information and services, security measures may include:
SSL/TLS encryption
Secure hosting infrastructure
Access restrictions
Authentication and password controls
Regular software and security updates
Restricted access to client and business information
Secure payment processing through authorized third-party providers
However, no method of electronic transmission or storage over the internet can be guaranteed to be completely secure.
While we take reasonable precautions to protect information, we cannot guarantee absolute security of information transmitted over the internet.
7. Sharing and Disclosure of Information
We do not sell, rent, or trade personal information to third parties.
We may share information where reasonably necessary with trusted third parties, service providers, or authorities for legitimate business, operational, legal, or regulatory purposes.
7.1 Service Providers
We may use third-party providers for:
Payment processing
Banking and financial services
Website and cloud hosting
Domain services
Email and communication
Analytics
Project management
Customer support
Technical infrastructure
Security services
Marketing and advertising
Data storage and backup
7.2 Legal and Regulatory Authorities
We may disclose information where required or permitted by applicable law, including to:
Government authorities
Tax authorities
Regulatory bodies
Courts
Law enforcement agencies
Financial institutions
Payment processors
Such disclosure may occur when necessary to comply with legal obligations, prevent fraud or illegal activity, protect our rights, or respond to lawful requests.
7.3 Business Transactions
If CodeMonk Studio undergoes a merger, restructuring, acquisition, transfer of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.
8. International Data Transfers
Because we serve international clients and use third-party technology and service providers, personal or business information may be processed, stored, or accessed in countries other than the country in which the information was originally collected.
Where information is transferred internationally, we take reasonable steps to ensure that such processing is carried out in accordance with applicable privacy and data protection requirements.
Third-party service providers may operate infrastructure in different countries and may have their own mechanisms and safeguards for international data transfers.
Where legally required, appropriate contractual, technical, or other safeguards may be implemented.
9. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, security, analytics, and user experience.
Types of cookies may include:
Essential Cookies
Necessary for basic website functionality and security.
Analytics Cookies
Used to understand website traffic and visitor behavior.
Marketing Cookies
May be used for advertising, remarketing, campaign measurement, and marketing purposes where applicable and permitted.
You may control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
10. Data Retention
We retain personal and business information only for as long as reasonably necessary for legitimate business purposes and to comply with applicable legal, contractual, tax, accounting, and regulatory requirements.
Information may be retained for purposes including:
Providing services
Maintaining client and project records
Processing payments
Accounting and taxation
Resolving disputes
Enforcing contractual agreements
Fraud prevention
Legal and regulatory compliance
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.
11. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights relating to your personal information.
These may include:
Requesting access to personal information we hold about you
Requesting correction of inaccurate information
Requesting deletion of information, subject to legal and contractual requirements
Withdrawing consent where processing is based on consent
Objecting to certain types of processing
Requesting information about how your data is processed
Opting out of certain marketing communications
To exercise applicable rights, please contact us using the contact details provided in this Privacy Policy.
We may need to verify your identity before processing certain requests.
12. Marketing Communications
We may send information about our services, offers, updates, promotions, or other business-related communications.
Where required by applicable law, promotional communications will be sent only with appropriate consent.
You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or contacting us.
Transactional and service-related communications, including invoices, payment notifications, project updates, security notices, and support communications, may continue where necessary.
13. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, payment services, social media platforms, hosting providers, or other external resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites and services.
Users are encouraged to review the privacy policies and terms of third-party services before providing personal information.
14. Children’s Privacy
Our services are primarily intended for businesses, organizations, and individuals who are legally capable of entering into service agreements.
Our website and services are not intentionally directed toward children under 18 years of age, and we do not knowingly collect personal information from children for commercial purposes.
If you believe that a child has provided personal information to us, please contact us so that appropriate action can be taken.
15. Privacy Contact
For questions, concerns, complaints, or requests regarding this Privacy Policy or the handling of personal information, please contact us:
CodeMonk Studio
Email: contact@codemonkstudio.com
Website: https://codemonkstudio.com/
Business Address: 3rd Floor, 466/B, Mahavir Block, Bhola Nath Nagar, Gali No. 06, New Delhi, Shahdara, Delhi – 110032, India
We will make reasonable efforts to respond to privacy-related requests within a reasonable period and in accordance with applicable law.
16. Governing Law
This Privacy Policy shall generally be governed by the applicable laws of India.
For disputes relating to CodeMonk Studio’s services or this Privacy Policy, the parties may first attempt to resolve the matter amicably.
Where required, disputes shall be subject to the applicable laws and courts of Delhi, India, subject to applicable law and any contractual agreement between the parties.
For international clients, mandatory consumer, privacy, or data protection rights under applicable local law will not be excluded where such rights cannot legally be waived.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
Our services
Business practices
Technology
Payment methods
Third-party service providers
Applicable laws and regulations
The updated version will be published on our website with a revised Effective Date and Last Updated date.
We encourage users and clients to periodically review this Privacy Policy.
18. Contact Us
For questions, concerns, privacy requests, or information regarding our services, please contact:
CODEMONK STUDIO
Email: contact@codemonkstudio.com
Website: https://codemonkstudio.com/
Business Address: 3rd Floor, 466/B, Mahavir Block, Bhola Nath Nagar, Gali No. 06, New Delhi, Shahdara, Delhi – 110032, India.