Effective Date: 01-April-2025

At CodeMonk Studio (“Company,” “we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your data when you visit our website (https://codemonkstudio.com/) or use our services. By accessing our website and services, you consent to this Privacy Policy.

1. Legal Compliance

This Privacy Policy is governed by the following Indian laws:

  • Information Technology Act, 2000 (IT Act, 2000)
  • Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (IT Rules, 2011)

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing address
  • Payment details (processed through secure third-party gateways)

2.2 Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent on our website
  • Cookies and tracking technologies (See Section 6: Cookies & Tracking for details)

2.3 Sensitive Personal Data

We do not collect sensitive personal data such as:

  • Aadhaar number, PAN card, or government-issued IDs
  • Bank account details (except for invoicing purposes through secure payment processors)
  • Medical or biometric data

3. How We Use Your Information

We use collected information for the following purposes:

  • To provide website design, IT solutions, and related services
  • To improve our website functionality and user experience
  • To process payments and generate invoices
  • To communicate with you regarding project updates, inquiries, or support requests
  • To send marketing emails or promotional content (only with your consent)
  • To comply with legal obligations and protect against fraud

4. How We Protect Your Data

We implement industry-standard security measures, including:

  • SSL encryption for secure communication
  • Firewalls and intrusion detection systems
  • Restricted access to sensitive data
  • Compliance with ISO 27001 Security Standards (if applicable)

While we take every precaution, no method of transmission over the internet is 100% secure. Users share information at their own risk.

5. Data Sharing & Disclosure

5.1 Third-Party Services

We may share your data with:

  • Payment gateways (e.g., Razorpay, PayPal) for secure transactions
  • Cloud hosting providers (e.g., AWS, Google Cloud) for data storage
  • Analytics providers (e.g., Google Analytics) for tracking user behavior
  • Law enforcement if required by Indian law

We do not sell, rent, or trade your personal data to third parties.

5.2 International Data Transfers

If your data is transferred outside India, we ensure compliance with applicable data protection laws, including Standard Contractual Clauses (SCCs) for international data transfers.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. By using our website, you consent to our use of cookies.

6.1 Types of Cookies We Use:

  • Essential Cookies – Necessary for website functionality
  • Analytics Cookies – Track website traffic and user behavior
  • Marketing Cookies – Used for targeted advertising (only with user consent)

You can disable cookies through your browser settings. However, this may affect website functionality.

7. Data Retention Policy

  • We retain personal data for as long as necessary to provide services and comply with legal obligations.
  • If a user requests deletion of data, we will remove it from our active systems but may retain it in backup storage for compliance purposes.

8. User Rights Under Indian Law

As per the IT Rules, 2011, users have the following rights:

  • Right to Access: Request a copy of personal data we hold.
  • Right to Rectification: Correct inaccurate or incomplete data.
  • Right to Erasure: Request deletion of personal data (subject to legal requirements).
  • Right to Withdraw Consent: Opt-out of marketing communications at any time.

To exercise these rights, email us at contact@codemonkstudio.com.

9. Third-Party Links & External Websites

Our website may contain links to third-party sites. We are not responsible for their privacy policies or security practices. Please review their policies before sharing personal data.

10. Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from minors.

11. Legal Disputes & Governing Law

  • Any disputes regarding data protection shall be resolved through mediation first.
  • If unresolved, disputes shall be governed by Indian law and subject to the jurisdiction of Delhi courts.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on our website, and continued use of our services implies acceptance of the updated policy.

13. Contact Us

For any questions regarding this Privacy Policy, contact us:

📧 Email: contact@codemonkstudio.com
📍 Address: CodeMonk Studio, 26/97, Second Floor, Old:- 504/3-A/4-A Main, 10, Pandav Rd, M.S Park, Vishwas Nagar, Shahdara, New Delhi, Delhi, 110032, Delhi, India